Telco Plus

← Portfolio

telcoplus DevOps. Backend engineering for the telcoplus iCX platform.

Exclusively server-side: we design and build the custom backend behind connected CX, web methods, APIs, data flows and integration logic engineered on and for the telcoplus iCX platform. Not websites or front-ends. The backend that makes iCX do exactly what your operation needs.

Overview

The backend layer that extends telcoplus iCX.

telcoplus DevOps is our backend development practice. We build the custom server-side services that run on and around the telcoplus iCX platform, secure web methods, APIs, scheduled jobs and integration logic that connect Contact Center, CRM, ERP, data and automations, and reach Global Connector voice. We don't build marketing sites or front-end apps; we engineer the backend that powers your connected CX operation.

Highlights

Backend, exclusively

Server-side services, web methods, APIs and integration logic, no front-end, no websites. Just the engine behind CX.

Built on telcoplus iCX

Custom backend developed on and for the iCX platform, extending its integrations across Contact Center, CRM, ERP and data.

Connected to voice via Global Connector

Backend flows that trigger and consume carrier-grade Global Connector voice wherever the operation needs it.

Ready for connected CX?

Build the architecture behind better customer experiences.

Whether you are deploying contact center, integrating customer systems, adding AI to CX operations or modernizing voice, Telco Plus can help.