Enhanced by telcoplus Global Connector
Flexible global VoIP with high quality and minimum latency.
Microsoft Teams Direct Routing. Enterprise calling in Teams, without the calling plans.
Give every Microsoft Teams user a real phone line, without locking into Microsoft Calling Plans. We connect carrier-grade PSTN voice to Teams Phone through certified Session Border Controllers and the telcoplus Global Connector, so you keep your own numbers, your own carriers and your own rates, anywhere in the world.
Overview
Direct Routing: the freedom calling plans can't match.
Microsoft's built-in Calling Plans are simple, until you need your own carrier, sharper rates, or coverage where Microsoft doesn't sell numbers. Direct Routing connects the public phone network to Teams Phone through certified SBCs and puts you back in control. Telco Plus designs, deploys and runs that voice layer end to end on the telcoplus Global Connector, carrier-grade, resilient and global.
Certified SBC interconnect
Microsoft-certified Session Border Controllers bridge Teams and the PSTN, secure, standards-compliant and monitored end to end.
Reach calling plans can't
Local numbering and breakout across regions where Microsoft Calling Plans aren't sold, on the Global Connector backbone.
Highlights
One app. Every call. Total control.
Calls live inside Teams
People dial, transfer and conference from the Teams app they already use. Desk phones become optional.
Resilient & compliant by design
High-availability routing, automatic failover, and the call-recording and retention controls regulated industries demand.
Pay for talk, not seats
Pick the most competitive carrier and rate per region instead of bundled per-user calling plans.
Why Telco Plus for Teams
Voice-native delivery, end to end.
Powered by telcoplus Global Connector
Direct Routing rides the same carrier-grade backbone that already links enterprises and operators worldwide, for low-latency, high-quality calls, wherever your people work.
Designed, deployed and supported
From SBC architecture and number porting to routing, monitoring and day-2 support, Telco Plus runs the whole Direct Routing lifecycle, and wires it into your wider CX through telcoplus iCX.
Ready for connected CX?
Build the architecture behind better customer experiences.
Whether you are deploying contact center, integrating customer systems, adding AI to CX operations or modernizing voice, Telco Plus can help.